Privacy & Data Protection Policy

In-house hardware and firmware development. Reliable solutions for industrial applications.

News: ELR-3BN Type-B earth leakage relay. Sensitivity range from 0.03 to 10A. RS485 Modbus. Events log.
PRIVACY & DATA
Last updated: January 2025

Privacy & Data Protection Policy

This document outlines how Contrel Elettronica collects, uses, and protects your personal information in compliance with Articles 13 and 14 of EU Regulation 679/2016 (GDPR). We are committed to safeguarding your privacy and ensuring transparency in all data processing activities.

a) The Data Controller

The Data Controller responsible for the processing of your personal data is:

Contrel Elettronica S.r.l.

Via San Fereolo n.9, 26900 Lodi (LO), Italy

Represented by its pro tempore legal representative

PrivacyPolicy.email: contrel@contrel.it

All communications regarding data protection matters should be directed to the above email address.

b) The Data Processor

The Data Controller may appoint Data Processors to carry out specific processing activities. These processors operate under strict contractual agreements ensuring compliance with data protection regulations.

The complete and updated list of Data Processors, appointed in accordance with Article 28 of EU Regulation 679/2016, is maintained at our registered office and available for consultation upon request.

c) Purpose of Data Processing

Personal data provided voluntarily through our website is processed exclusively for the following purposes:

  • Information Requests: Data submitted through our "Request for Information" forms is used solely to respond to your inquiries and provide requested information about our products and services.
  • Communications: With your consent, we may send email newsletters, commercial updates, and technical information about Contrel Elettronica's innovative solutions.
Important Notice

Should we intend to process your personal data for purposes beyond those initially specified, we will provide clear notification and obtain your explicit consent before proceeding with such additional processing.

d) Parties Authorized to Access Data

Access to your personal data is strictly limited to:

  • Authorized personnel of Contrel Elettronica who require access to fulfill their professional duties
  • Specially appointed Data Processors operating under binding agreements
  • Legal or regulatory authorities when required by law

All individuals with access to personal data undergo regular data protection training and operate within clearly defined access protocols.

e) Data Transfer & Disclosure

We maintain strict controls over data transfer and disclosure:

  • No International Transfers: Personal data is not transferred to third countries or international organizations outside the European Economic Area.
  • No Unauthorized Sharing: Data collected through our web services is not shared, sold, or disclosed to third parties for marketing purposes.
  • Professional Service Providers: We may engage trusted service providers for technical operations, all bound by strict data protection agreements.
f) Categories of Processed Data

We process the following categories of personal data:

  • User-Provided Data: Information voluntarily submitted through registration forms, contact requests, or information inquiries.
  • Browsing Data: Technical information automatically collected during website usage, including IP addresses, browser types, and access times. This data is anonymized and used for statistical analysis and system optimization.
  • Communication Data: Correspondence exchanged through email, contact forms, or other communication channels.
g) Cookies & Tracking Technologies

Cookies are small text files that enhance your browsing experience by remembering preferences and optimizing website performance.

Cookie Management

You can control cookie preferences through your browser settings. Please note that disabling essential cookies may impact website functionality and user experience.

Additional Processing Information
Processing Location

All data processing occurs at our headquarters in Lodi, Italy, utilizing secure infrastructure and controlled access environments.

Security Measures

We implement comprehensive technical and organizational measures including encryption, access controls, and regular security assessments.

Retention Period

Personal data is retained only as long as necessary for the specified purposes and in compliance with legal obligations.

Automated Processing

We do not engage in automated decision-making or profiling activities that significantly affect individuals.

h) Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

Right of Access

Obtain confirmation and access to your personal data.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your personal data under certain conditions.

Right to Restriction

Limit the processing of your data in specific circumstances.

Exercising Your Rights

To exercise any of these rights, please contact us at contrel@contrel.it. We will respond to your request within 30 days.

You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali) or your local supervisory authority.

Get In Touch

Solve your industry challenges.